From a hairline crack to a fully soaked crawl space, our Coats crew has seen it and fixed it. No guesswork, no scare tactics — just a clear plan and a fair price.
Background-checked Coats technicians · 24/7 dispatch
Halo Water Proofing is a NC-licensed Basement Waterproofing company that treats every Coats job like it's the only one on the schedule.
Our Coats crew leads have handled repairs like yours dozens of times before, and a supervisor signs off before we call any job finished.
We've worked on foundations from decades-old Coats homes to brand-new builds still settling into their soil, so whatever your basement is dealing with, we've likely seen a version of it nearby.
One phone call gets you a straight answer and a real appointment — not a vague callback promise.
📞 +1-866-476-1348Most Coats calls didn't start with a flood — they started with one of these small signs weeks or months earlier.
If the basement smells damp no matter the season, water is likely finding a way in somewhere you can't see.
Stair-step cracking in block foundations is one of the most common early signs our Coats crews see.
That white powder on basement walls is mineral residue left behind as water passes through the concrete.
If your pump only shuts off for a few minutes at a time, it's worth having it checked before it fails outright.
This is one sign we tell Coats customers never to wait on — wall movement tends to progress, not resolve on its own.
These upstairs clues usually show up months after the basement moisture problem actually started.
Whatever's going on with your Coats property, chances are we've already fixed something similar nearby this month.
Storm season keeps our Coats emergency line busy — active flooding always jumps ahead of routine inspections in the queue.
Get Emergency Help →We seal active Coats foundation cracks with hydraulic cement injection — stopping the leak at its source instead of patching the surface.
Ask About Crack Repair →Most Coats pump failures happen during the exact storms that need them most, which is exactly why battery backup matters.
Book a Pump Check →For yards fighting bad grading, an exterior French drain intercepts water before it ever touches the foundation wall.
Talk Drainage Options →A damp Coats crawl space drives up humidity throughout the house — we seal it completely with heavy-duty vapor barrier and add dehumidification where needed.
Get a Crawl Space Quote →Commercial water intrusion means bigger stakes — inventory, tenants, downtime. We scope commercial Coats jobs with written specs and a real timeline.
Request a Commercial Quote →No pressure, no scripts — just what actually happens once you call +1-866-476-1348.
We figure out fast whether this needs an emergency dispatch or a scheduled inspection.
No jargon, no pressure — just a clear look at what's actually going on.
Every Coats quote is written before work starts, not estimated verbally and adjusted later.
Our crew completes the repair, cleans up, and walks you through the warranty on what was installed.
We've heard every Coats horror story about contractors who disappear mid-job or pad the invoice. Here's how we do it differently.
You get a real number before any work starts — what you approve is what you're billed.
We're not routing your call through a national center — the person who answers is close by.
If a covered repair fails, we come back and fix it. That's part of the contract, not just a promise.
Our technicians are trained to diagnose accurately, not to upsell — that changes the advice you actually get.
We photograph the damage and provide a written scope your insurance adjuster can actually use.
Our trucks are recognizable around Coats — we don't cut corners on jobs our neighbors will see.
"Woke up to a wet basement and had someone out by mid-morning. No pressure, no upsell, just fixed it."
"Fair price, on time, cleaned up after. Wish every contractor worked this way."
"Our sump pump died during the worst storm of the year, obviously. Battery backup was installed the next day and we haven't worried since."
"Handled waterproofing for our parking structure with minimal disruption to tenants and stuck to the schedule."
"French drain install took two days exactly as quoted, and the yard looked better than before."
"Insurance claim was stressful until they stepped in with photos and a written scope. Approved within a week."
"Sump pump inspection was thorough and they didn't try to sell me a new one when mine just needed a part replaced."
Every Coats technician we send is background-checked and trained on the systems we install, so the crew that inspects your property is the same one that fixes it.
📞 +1-866-476-1348Halo Water Proofing covers Coats and the surrounding zip codes — from long-established neighborhoods to newer builds still settling on their foundations.
Zip codes we serve in and around Coats: 27521. Not sure your address is included? Call +1-866-476-1348 and we'll confirm right away.
The map below shows our general Coats coverage area. Call +1-866-476-1348 to confirm service at your exact address.
One call to +1-866-476-1348 gets a licensed Coats technician on the schedule — often same-day, 24/7 for real emergencies.
📞 Call +1-866-476-1348 — Coats 24/7 Line